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FAQ
Q：What is the MOQ?
A： One set.
A： One set.
Q：Can I customize the equipment?
A：Yes, we offer customization service, including load capacity, lifting height, battery, color and others.
Q: Can I get spare parts or technical support after purchase?
A: Yes, we provide lifetime support and spare parts supply. We can ship parts globally and assist via video call.
Q：How long is the warranty time?
A： 12 months or 2000 hours whichever comes first.
A: Yes, we provide lifetime support and spare parts supply. We can ship parts globally and assist via video call.
Q：How long is the warranty time?
A： 12 months or 2000 hours whichever comes first.
Q：What is the payment terms?
A： T/T, 30% pre-payment in advance, and 70% balance before delivery.
A： T/T, 30% pre-payment in advance, and 70% balance before delivery.
